Welcome to Elliott Logic's Helpdesk!

From here, we can assist you through the Internet by remote-controlling your computer just like we where there with you in your office! It's easy and completely safe. Just follow these steps:

1. If a list of representatives is showing below in blue text, just click on one of their names to receive a small program file so they can connect to you. Then, skip to step 3.
2. If a list of representatives is not showing, call (662) 234-3451 to get a "Session Key" and enter the code into the text box below to receive the small program file so a representative can connect to you.
3. Open the file you received by either opening it instead of saving the file when downloading it or opening the file you saved and select the type of support you need.
   • If you want the representative to only look at something you're seeing on your screen, select the View Only option.
   • If you feel that the computer needs hands-on help, then select the option to allow the representative to interact with your computer.
4. A representative can then connect to your computer to assist you.
5. When the assistance is complete, the program will automatically completely remove itself from your computer. You will receive a notice on your screen when that happens.